ContactUpdated a month ago

We like to keep things simple and straightforward.

If you need help with an order, product or anything else, email our Customer Care team at 
[email protected] 

To help us resolve your query as quickly as possible, please include:

- Order Number (ESHI123456)
- Full name 
- Reason for contacting us 
- Any photos relevant to your enquiry 

Our Customer Care team is available Monday to Friday, 08:00–17:00 (UK time). We aim to respond to all enquiries within 1–2 business days.

Please only send one email per enquiry. Sending multiple emails about the same query may delay our response.